PayDent
Payment application
Simple | Uncluttered | Easy
The application is a clean, intuitive, simple and easy to use mode of payment that allows the user/Doctor to pay, reflect and keep an account of previous transactions. *this is a product under development, additional features and visuals to be enhanced.
My Role
UX designer for the payment application from research-ideation-prototype-mockup and roll out
Responsibilities
Beginning with brainstorming , user research, ideating, wireframing (paper and digital) gathering feedback from fellow designers( you guys ) implementing said feedback, iteration, prototyping and mockup.
Understanding the user
The user research consisted of people from different professions, age group and digital literacy.
The user research brought out a lot of problems with the applications navigation and general user flow issue . it also helped in adding additional features/ways that the user would find easy to use
User Journey map
The users were taken on a journey with and without the designer to see how they go about their daily tasks and to understand their natural flow
Takeaway
Expect users to take the shortest steps possible to complete the task. And navigation of an application can make or break the application
Wireframing
The wireframing process started off in paper with extensive iterations of layouts and flows planned. The digital wireframe created forms the polished basic user flow upon which the lo-fi prototype and the hi-fi prototype were created.
Refining the design
The usability study and constant feedback from peers and users helped in finetuning the application.
The Problem and The Solution
The user tends to forget their respective wallet or monetary exchange items. generally due to forgetfulness or in a hurry. But a user will always have their mobile phones on them. Thus PayDent was created that allowed the user to pay the doctor/vendor with easy and also to keep a track of their expenditure on the same at any given time and point.
Hi-fidelity Protoype
The entire user flow and the available screens that one may navigate to.
